UCaaS | Unified Communications as-a-Service

Over the past 10-20 years the way we interact has changed. Get in the room or get on the phone has expanded. Like a puzzle, the pieces have come together…online chat, text messaging, remote work solutions, video conferencing, VoIP…even the way we store and secure our files have moved online with the advent of the cloud. The next step is to bring these puzzle pieces together — unified into a more powerful, stable, secure, and economical communications platform.

The UC Formula

Be Empowered By Your Communications Platform

VoIP & Messaging

Voice over Internet Protocol (VoIP) can be seen in organizations of all sizes today — with simple plugin devices that looks just like the plain old telephone service (POTS) that are being phased out and will no longer be supported. As an internet/cloud-based approach, it can encompass voice, SMS, voice-messaging, fax, and even social channels.

Video Conferencing

Home, work, school, customer service…video conferencing has quickly been embraced as the way to talk face-to-face, share screens, and connect over various distances. Whether you are a grade schooler taking a class or two co-workers working on different coasts on the same document in real time. Video conferencing closes the divide.

Collaboration

With UCaaS, your team can access tools designed to enhance workplace collaboration from basic scheduling, messaging, and project management to content sharing, ideation, and innovation. These are the tools that can bring people together, in and outside of the organization, open new channels, boost morale and increase retention rates.

Cloud-Based Actions

Cloud, defined as systems hosted over the internet in a private dedicated or secure data center, is a big idea — encompassing storage, security, and applications, but it means so so much more. Cloud gives you the ability to make changes, additions, and subtractions in a few clicks, increase stability, reduce costs, and improve security.

The Providers That Drive a Premier UCaaS Solution Approach

Our Featured Providers

Avaya offers cloud communications solutions and a multi-cloud application ecosystem that powers personalized, intelligent, and effortless customer and employee experiences. Avaya has customers in 190 countries, with 40 governments and 90% of US-Based Fortune 100 companies relying on their cloud solutions.

Dialpad is the leading cloud communications platform harnessing the power of AI to empower companies to get the most from calling, conferencing, and contact centers through Voice Intelligence (Vi). Unified in a single, secure app, Dialpad is designed to fit every workstyle — helping 70,000+ businesses worldwide including Uber, Twitter, and Motorola to be more productive and collaborative from anywhere and on any device.

Nexogy offers Cloud-based communication services for small/mid-size U.S.-based businesses; including Business Telephony, Unified Communications, Omnichannel Contact Center (with CRM integration & collaboration tools), and reliable, effective, and affordable Business Internet solutions that adapt to the customer’s business needs. All PBX features are included, for no billing surprises. Nexogy's fully managed, redundant IP system has 99.9% availability and built-in disaster recovery.

Zoom Video Communications offers an easy, reliable, and innovative video-first unified communications platform for video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows.

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful Cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform, delivering enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device.

GoTo (formerly LogMeIn) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. GoTo is rapidly becoming the standard for business communications worldwide, delivering a range of Unified Communications products, including voice, video, contact center, and mobile applications.

RingCentral provides a Cloud based business phone systems and communications designed for today's mobile and distributed business world. Headquartered in San Mateo California, the company has 320,000+ business customers delivered on a state-of-the-art cloud infrastructure. RingCentral’s leadership also has recognition by Synergy Research as the #1 cloud communications provider worldwide in both revenue and subscriber seats, as well as IHS Markit, Frost & Sullivan, and Aragon Research.

CloudShift has access to the full portfolio of 160+ UCaaS solutions — including leading providers 8×8 Vonage, WiredIQ, DialPad, Calltower, Momentum Telecom, Avaya, Nexogy, Sangoma, and Net2Phone. For help navigating your way through the process, while discovering the best provider(s) solutions available to meet your client’s requirements, simply contact our Sales Engineering Team!

Get Started Today

At CloudShift we look for ways to assist the people and companies we work with — from auditing solution sets for optimal performance to making sure monetary surprises are the good kind. It’s almost like having a protection insurance policy. Schedule a Meeting Today!

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UC & Collaboration